Spark! Pro series – 9th February 2024 Spiceworks Originals.Also, the links they embed in the emails don't seem to work when sending in "plain text". Following some other guidance online, I tried changing the email format to "plain text" but that still brings up a warning/confirmation for each email and when they have to send 100+ of these, it's very problematic. It's just sending it to Outlook as separate emails that is malfunctioning. In fact, if we merge to a new document, the merge works fine. it is to merge to emails that send via outlook so I don't really follow the thoughts about troubleshooting labels. However, your point is well taken that maybe a System Restore back to a month or more ago might be the way to go. Which seems to point to an update but there's no way to pinpoint where in time this might have been. One computer, all users on that computer. >Is it resigned to one specific user or computer? >Have you tried running Outlook in safe mode? Here are some responses to your questions and suggestions. I really appreciate that you took the time! When creating Excel data file) in the MICROSOFT OFFICE Excel dialog boxįor NAMED or CELL Range and NOT "Compatibility Reports$"Īs a step before Previewing or printing labels.This was also left out Select "OLE DB Database Files" from the SELECT DATA SOURCE If that does not work, try this process for mailing labels that should work for mail mergeġ) create Excel file using Excel 2013 normally, and save it as ".xls" vs "xlsx"ģ) create blank word document and save it as ".doc" vs ".docx"īut works this way, and read from another persons postingĥ) open Excel FIRST, but do not open any fileĦ) open Word, and open the blank word document from step #3ħ) follow all directions for creating the labels for the mail merge in Word, Except Try to bring the document local to do the merge and make sure you trust the doc first.Īlso try turning off MS Word as the editor in Outlook. No positive results from these and I'm starting to wonder if there is yet another "known issue" that MS acknowledges and just lets it slide (I have experience with those on the MS Access side, for sure).Īny thoughts or suggestions? Thanks in advance!! IV) asked them to try using the same documents (stored on the server) on a different workstation on the same network (haven't heard results from that yet) II) login as admin user and set Outlook to run as admin (that didn't get completely tested because it wouldn't use the current user's mail profile and would only offer to create a new profile and email account for me - i don't have an email account on their system) NET security update (but no way to know which one(s) since the usual Google searches haven't yielded any resolutions)ī) recent antivirus client (it's Vipre Endpoint Security) change though that should only include new definitions since i haven't pushed a new client version There's a place in Outlook>Options>Trust Center where the user's computer says the antivirus IS "valid", so that seems like a dead end.Ī) recent Windows / Office /. One lead they offer is that some antivirus apps might interfere, especially if Windows/Office thinks the app is not valid or out of date. Not excited about trying this since I have dim hopes about it succeeding in resolving the issue. no joy)Īnother is to uninstall Office, wipe traces of it, and reinstall). i would like to not either make them admin or change that setting.Īnother option is to do the "online repair" (completed. (not recommended)" but this is disabled since the user is not an admin user. One thing they list as an option is to change the "programmatic access" to "never warn. Opens a new window) and I have gone through them looking for a solution. There are articles about this on (here's one. "Plain Text" partially works but brings up an Outlook warning from the Trust Center about a program trying to send email. The user is prompted to choose the field containing the email address, a subject line, and the format (HTML or Plain Text).Ĥ) Enter all the required fields and click OK Here's what they do:ġ) create a data source in Excel, including email addresses and other potential merge fieldsĢ) create a new (or use an existing) "master document" in Word and connect it to that data source (I've done this before on other systems and am very comfortable with it)ģ) select Mailings>Finish & Merge>Send Email Messages It's Office Pro 2013, so Word/Excel/Outlook are all the same version. One of my clients has been using this for years and it stopped working some weeks ago (they couldn't give me a specific date or even a good guess about when exactly).
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